Author Box
Articles Categories
All Categories
Articles Resources

The Effects of Low Emotional Intelligence in the Workplace

April 15, 2012 | Comments: 0 | Views: 239

Low EI can be exhibited in several ways. One of the characteristics of low EI is poor impulse control - the inability to stop, think and decide. Poor impulse control can be evidenced in an employee who reacts to situations without adequate consideration instead of planning and preparing for various scenarios. Low EI also causes difficulty managing stressful situations. There are often instances at work that induce stress, and the inability of employees to react in a mature and productive manner could severely damage an organisation. Consider the following scenario:

An employee made a bid for a work project and was awarded the assignment. Work begins but the employee begins to feel overwhelmed and no longer desires to complete the project. In a panic, they return the assignment to the manager and request personal time off of work.

This employee has a low Emotional Intelligence. They also displayed an inability to self-analyse to determine if they were capable of completing the project. They bid on a job impulsively without studying all the circumstances. When in a stressful situation, they chose to react hastily without considering the consequences - positive or negative - of their actions.

This type of occurrence can be extremely costly to a business. It could cause loss of clientele, personnel, time and money to reassign the project and meet client specifications.

Low levels of EI also contribute to poor emotional understanding and irrational thinking. Emotions cannot be controlled if they are not first accepted and understood. Under these circumstances employees are not able to view a situation accurately, and particularly not in relation to how it affects others.

Consider this situation:

Two employees are approaching a project deadline, and believe they may not complete the job successfully in the remaining time allotted. They continue to work on the project - missing the deadline - and then turn it in when completed. They did not provide any notice to their superior or to the client.

In this scenario, low EI has again caused the employees to react to situations from an immature view point. They realised they would not meet the deadline, but did not think further about the ramifications for the company. Nor did they seek assistance outside of themselves in order to achieve a successful outcome. Not only would this situation cost the company money, but imagine the work environment that exists if employees do not exhibit concern for their superiors. Interpersonal relationships are guaranteed to be imbalanced and unhealthy.

To correct the effects of low EI in the workplace Cognitive Behavioural Coaching (CBC) has become an increasingly popular practice in businesses. Coaching employees toward Emotional Intelligence through a deep self-awareness that examines beliefs and influences actions reverts the focus of the company from correction to production.

Dorothy Spry FBILD IABMCP is an award winning business psychologist coach, trainer, researcher and author. Drawing on her research and expertise in the field of emotional intelligence training, accreditations, coaching and development led Dorothy to explore more robust, psychologically researched and evidenced based forms of coaching. Coaching that would provide a coach or client with the tools and techniques in which to build authentic emotionally intelligent behaviours.

Source: EzineArticles
Was this Helpful ?

Rate this Article

Article Tags:

Emotional Intelligence


Coaching Employees


Low Emotional Intelligence


Poor Emotional Understanding

In India, employment opportunities are set to grow by a good margin in the coming year, a phase which was started in the turn of the second decade of the 21st century. organisation, candidates with

By: Sarkariexam l Business > Careers Employment l April 01, 2013 lViews: 11718

Sometimes it is amazing to see that certain jobs can precipitate huge turnouts in the recruitment drives. It is as if thousands of people were waiting for the vacancy advertisements and the moment

By: Sarkariexam l Business > Careers Employment l December 30, 2012 lViews: 692

In recent times, jobs in healthcare segments have grown tremendously. It is anticipated that this growth curve will continue for the times to come. Various factors are responsible for this

By: Sarkariexam l Business > Career Advice l December 27, 2012 lViews: 449

Are you in a dilemma whether to choose web based CRM or not? If yes, don’t worry. You aren’t the sole person having this doubt.There are numerous firms trying to make out whether investing in a

By: Reneta Vasileva l Business > Customer Service l December 23, 2012 lViews: 410

If you think about it you will realize the fact that each business has its own set of risks that are involved in it.The trade secrets that you have and the information related to the business is what

By: brumbrum1 l Business > Risk Management l December 23, 2012 lViews: 264

As the time is changing, concierge management services are now growing despite the slowing economies of the world. The main reason of it is the need that is highly specific to the people who like to

By: willsmith10 l Business > Management l December 23, 2012 lViews: 334

If you run a business and you want to try and encourage your employees to pay more mind to their health and fitness there are many routes that you could go down. A lot of the time, those working in

By: Alan Trotterl Business > Workplace Communicationl October 25, 2012 lViews: 203

Effective staff communications are based on the quality of the questions you ask: not the answers you get. You'll only get useful answers when you ask good questions. Here are some questions that you

By: Leon Noonel Business > Workplace Communicationl June 14, 2012 lViews: 174

The workplace is your second home. In fact, some of you probably spend more time at work than you do at home. You are indeed fortunate if you have the opportunity to work in a job which you find

By: Myron Curryl Business > Workplace Communicationl June 14, 2012 lViews: 235

As the manager of a bank or other financial institution, you relay on strong communication and computers to keep information secure and transactions and other operations simple. Even a small-town

By: Kathryn Livelyl Business > Workplace Communicationl June 13, 2012 lViews: 220

Choosing positive words is an an important aspect of effective workplace communication. While great communication skills are essential for leaders, they are also necessary for employees. Read this

By: Harriet Meyersonl Business > Workplace Communicationl June 12, 2012 lViews: 189

Communication is important - it's actually vital to the operation of any good business, which is why various improvements have been made in this regard for a long time now. If you want to ensure that

By: Jesse M Nathaniell Business > Workplace Communicationl June 11, 2012 lViews: 222

Research has proven that those with high levels of EI are less stressed, healthier, happier at home and at work and have healthier interpersonal relationships. Emotional Intelligence is measured by

By: Dorothy Ann Spryl Business > Workplace Communicationl April 15, 2012 lViews: 165

Cognitive Behavioural Coaching (CBC) is fast becoming a popular practice in many areas of business because the benefits of the process are far reaching. It's an effective practice for Human Resource

By: Dorothy Ann Spryl Business > Workplace Communicationl April 15, 2012 lViews: 103

Human Resource (HR) managers are increasingly being trained in the practice of Cognitive Behavioural Coaching (CBC) for the workplace. Managers who use CBC are effectively guiding employees to

By: Dorothy Ann Spryl Business > Workplace Communicationl April 15, 2012 lViews: 157

Businesses that have attracted and hired employees who have high levels of Emotional Intelligence (EI) are efficient and successful companies. They have set a standard for operation, and are working

By: Dorothy Ann Spryl Business > Workplace Communicationl April 15, 2012 lViews: 109

Discuss this Article

comments powered by Disqus