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Strategies for Effective Communications - Think First About the Outcome You Want

February 16, 2012 | Comments: 0 | Views: 135

So often people go into a conversation, start an email, offer a comment or a critique without thinking about what they are trying to do by adding their voice. Business communications have a purpose. Decide what the purpose is and the communication will have clarity. In some cases even state the purpose up front.

Knowing the outcome you want helps you pick the information, facts, data and opinions that build a strong rationale and eliminate those that do not. In a rapid-fire business setting communicate with efficiency as well as effectiveness. You do not need to dominate the conversation or offer a lengthy explanation to make your point. People quickly recognize those that speak with clarity and purpose and they listen to them. We have all been in circumstances where someone talks too long and pretty soon you have lost their point. People with this reputation get tuned out.

Train yourself to think first, before communicating, about what you are trying to accomplish. People are more efficient and effective when they know why they speak. Think about it this way, what would happen if you got what you asked for; your point "ruled the day"? Exactly what action would be taken? This can be very revealing and may even change your approach.

For example, business discussions today are often about where to spend money. Many voices weigh in on where limited funds need to go to achieve business goals. Add an effective business voice into the discussion. Know the outcome you want:

• More money in your departmental budget?

• Funding for a new project?

• Stop spending in an under achieving area?

• Reallocate budget items?

• Or perhaps have everyone step back and think more strategically?

Thinking through the outcome you want also helps prepare for questions, comments, alternate views and dissenting voices. Business discussions are highly interactive and challenging. Become a student of effective communications. Know what you want to accomplish. And, be ready to take other views into account and adjust your goals with new information. This process does not keep you from speaking, rather it increases the impact of what you do say. Once this discipline becomes second nature it influences not just the effect ofyour communications, it changes they way you think.

Sports trainers use visualization to help players prepare for a game, plan for a successful score. Using this training method in business means understanding the outcome you want to achieve first, and then build effective communications to accomplish it.

Source: EzineArticles
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