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Measuring Emotional Intelligence (EI)

April 15, 2012 | Comments: 0 | Views: 164

Research has proven that those with high levels of EI are less stressed, healthier, happier at home and at work and have healthier interpersonal relationships. Emotional Intelligence is measured by using a EI Assessment and may measure EI areas such as:

1. Intrapersonal refers to the inner self - the cognitive ability to understand self. This category assesses emotional self-awareness, independence and assertiveness among other things regarding how well a person understands the truth of who they are as a person.

Questions that may provide understanding of this category are: What are my strengths? How does this make me feel? What was I thinking when...? What do I believe about my...?

2. Interpersonal measures relationship skills. It considers the amount of empathy and social responsibility a person feels, and the beliefs about and feelings held toward others. It includes how people interact - how they communicate with each other, work together and the health and positivity of relationships.

Questions that may be asked to give understanding of this category are: How will they feel if I? Do I value their opinion as much as my own? How can I help...? What does... need from me?

3. Adaptability measures assessment and responsiveness to situations. It is the ability to be flexible and problem solve. Adaptability also includes reality testing, which is adjusting perceptions that do not conform to the realities of a situation.

Questions associated with Adaptability may include: Can I quickly think of new approaches and solutions in response to a change or added challenge? How do I handle changing demands and uncertainty?

4. Stress Management measures stress tolerance and impulse control. It gauges how well a person is able to perform in stressful situations. This part of the inventory indicates whether or not they are able to think critically without making emotionally charged decisions.

Questions that may assist in understanding Stress Management are: Am I calm? Do I have all information to make a good decision? Is this the proper way to act?

5. General Mood assesses a person's general outlook on life or their happiness and level of optimism. General mood is directly affected by thoughts.

Questions that may provide understanding of this category are: How do I feel/What is my mood most days? Do I look forward to all life has to offer? Can I identify things that make me happy?

After an EI assessment is administered, participants receive confidential feedback that can be used to make life changes. Generally the organisations that request the inventory be taken are businesses that are committed to developing the EI of its employees or individuals with an interest in their own personal development. Cognitive Behavioural Coaching (CBC) is usually partnered with EI assessment. A trained coached, often a Human Resource Manager, uses both processes simultaneously to guide employees to set goals for increased skill in EI.

Dorothy Spry IABMCP is an award winning business psychologist coach, trainer, researcher and author. Drawing on her research and expertise in the field of emotional intelligence training, accreditations, coaching and development led Dorothy to explore more robust, psychologically researched and evidenced based forms of coaching. Coaching that would provide a coach or client with the tools and techniques in which to build authentic emotionally intelligent behaviours.

Source: EzineArticles
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