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Small Business VoIP Solutions and the Modern Business

May 30, 2012 | Comments: 0 | Views: 107

The cost of doing business can bring down a company fast. Any means that will allow you to cut down on the overhead is a good idea. Anything that gives you good services for as little cost as possible, like small business VoIP solutions, is even better, since it allows you to do more while costing only so little.

The Advantages of VoIP

VoIP, or Voice over Internet Protocol, is simply using the Internet to make a telephone call. Millions of people and thousands of businesses use VoIP, usually for ease of use and low-cost, high-value telephony. If you use Skype, that is one example of a VoIP service.

The biggest draw for Internet-based telephony is the cost. Telephone calls can easily raise your overhead by thousands of dollars, especially if you are a business that needs the kind of coordination communication can give.

Small business VoIP solutions can provide you with a low-cost communications system that will not cost your business too much to acquire and maintain, no matter how long your calls get.

Portability is another advantage of small business VoIP solutions. While you have access to the Internet and a device that allows you to go online, you can chat with your officemates and clients any time. This does not need to be a WiFi area, unless you are using your handhelds to access the Internet. A typical cable connection can give you access to VoIP.

VoIP also has many features that make it superior even to the latest cellular phones. You can make the call on your workstation, allowing all those involved to act and react at a moment's notice. In fact, conference calls are easy to do with VoIP. With the right equipment, you may even conduct voice chat.

Working Around The Problems

VoIP has some problems, though. First is its dependence on hardware that gives you access to the Net for it to work. Unlike traditional landlines, when the power goes out you cannot place a call via VoIP. Battery packs can help mitigate the loss of power but what if your servers are down, too?

Your Internet infrastructure is also important. Landlines and cellular phones usually have clear signals with high quality content. As VoIP scrambles data as it leaves and arrives, an information technology infrastructure that can compensate for this is necessary, especially if you have to receive calls from a client, who may be using an analog phone. You must also have a means to handle analog calls.

Systems like Grandstream GXW4108 allow you to make the most of small business VoIP solutions. These allow you to connect your phones to any VoIP phone system. Depending on the system, you can have different features like a caller ID or echo cancellation to make calls clearer or multiple SIP accounts to make conference calls and file transfers during calls easier. Some even have an external power supply.

Jason Burke recommends the Grandstream GXW4108 to colleagues looking to improve their small business VoIP solutions.

Source: EzineArticles
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