Author Box
Articles Categories
All Categories
Articles Resources

What Are The Benefits Of Enterprise Resource Planning And Customer Relationship Management Software

April 23, 2012 | Comments: 0 | Views: 110

To give you information about ERP, it is the famous enterprise resource planning which is functionally connected to a business marketing system called CRM. Actually, CRM is popularly known as customer relationship management.

For additional information, enterprise resource planning is known as a software based business program that relies on efficient resource management and analysis for effective data collection. The main function of enterprise resource planning depends on the type of business but includes such things as tracking orders, providing customer service, interacting with suppliers, inventory, parts purchasing and product planning. These main functions are beneficial in order to ensure that your overall business planning is achieved.

To know something about CRM, or customer relationship management, it is a business strategy that maintains stronger relationships through key customer groups and this strategy builds business around the goal of relationships. In addition, to achieve more improved customer experience as well as refined marketing, customer relationships management simply builds an analysis of your customers, technology, infrastructure and it is also involves data collection.

Actually, these two programs are connected to each other. It is very important to effectively relate to each other in order for you to reap their benefits. In fact, there is a connection between enterprises resource planning and customer relationship management software because of their similarities in analysis and data collection. As a matter of fact a broad software application can easily cover the needs of both programs. In addition, enterprises resource planning is using data in order to improve the operational efficiency of the business, while customer relationship management works so that the revenue can increase buy serving customers better. It is quite effective when you use the both programs together, and you can get good result when you simply combine the software.

It is necessary to know the benefits that you can get when you avail the software. Actually, there are lots of advantages and benefits that you can get whenever you get and use these two strategies in your business. For elaborated information, here are some benefits that you may get:

• Operational benefits - in the operational benefits, enterprises resource planning and customer relationship management or commonly known as integrated system reduces the time you use in processing documents like external documents and payroll. It also facilitates the different operations brought by the various departments.

• Managerial benefits - they can also get managerial benefits in the way that a manager can find the business less hectic just to ensure that the business objectives are achieved with ERP and CRM and they can oversee the operation well.

• Cost - when it comes to the expenses, you don't have to worry because enterprises resource planning and customer relationship management incur less costs. You will just spend less money using the integrated system.

• Storage challenge - you can also get benefits with regards to the storage challenge of your business because the enterprise resource planning and customer relationship management will last up to 10 to 20 years, after the upgrade of your business.

These benefits above can help you to understand the ERP and CRM system well and will also help you to use the strategy properly.

Businesses of all sizes have a lot of important decisions to make everyday which have an impact on future planning and revenue growth. By using enterprise resource planning and customer relationship management software these decisions can be made a lot easier. The systems collect, organize and provide reports on key data that a business needs to make key short term and long term plans.

Source: EzineArticles
Was this Helpful ?

Rate this Article

Article Tags:

Resource Planning


Enterprise Resource Planning


Enterprises Resource Planning

In India, employment opportunities are set to grow by a good margin in the coming year, a phase which was started in the turn of the second decade of the 21st century. organisation, candidates with

By: Sarkariexam l Business > Careers Employment l April 01, 2013 lViews: 11709

Sometimes it is amazing to see that certain jobs can precipitate huge turnouts in the recruitment drives. It is as if thousands of people were waiting for the vacancy advertisements and the moment

By: Sarkariexam l Business > Careers Employment l December 30, 2012 lViews: 690

In recent times, jobs in healthcare segments have grown tremendously. It is anticipated that this growth curve will continue for the times to come. Various factors are responsible for this

By: Sarkariexam l Business > Career Advice l December 27, 2012 lViews: 448

Are you in a dilemma whether to choose web based CRM or not? If yes, don’t worry. You aren’t the sole person having this doubt.There are numerous firms trying to make out whether investing in a

By: Reneta Vasileva l Business > Customer Service l December 23, 2012 lViews: 409

If you think about it you will realize the fact that each business has its own set of risks that are involved in it.The trade secrets that you have and the information related to the business is what

By: brumbrum1 l Business > Risk Management l December 23, 2012 lViews: 263

As the time is changing, concierge management services are now growing despite the slowing economies of the world. The main reason of it is the need that is highly specific to the people who like to

By: willsmith10 l Business > Management l December 23, 2012 lViews: 334

Then, the form needs to be properly filled up, attach the required documents, and get fingerprinted. Then, deposit them to the VCGLR’s office along with the required application fee. The

By: Simon Lival Business > Strategic Planningl December 11, 2012 lViews: 196

Your business needs to do several key things in order to compete properly with other, similar companies. Your company should have a niche, something which no other company can offer.

By: Tez Artl Business > Strategic Planningl June 29, 2012 lViews: 218

Every business is going to need corporate training programs to ensure that their employees are up to date with the latest features and resources of your growing business. However, you would need to

By: Abhishek Kumar Khandelwall Business > Strategic Planningl June 29, 2012 lViews: 170

Virtual events offer a highly interactive environment for event organizers, customers, sponsors, and vendors to chat and discuss about their business goals and long term objectives. These events also

By: Jonathan Reynoldl Business > Strategic Planningl June 27, 2012 lViews: 205

In the midst of conflicting positions regarding the status of self employment in the country and the whole world as well, many people are still turning to self employment opportunities for various

By: Tim Baberel Business > Strategic Planningl June 26, 2012 lViews: 181

Tipping Points happen in nature all the time, it happens with bacteria, population growth, weather, sand dunes, straw on a camel's back, the flu, and yes, also in business with brands, innovations,

By: Lance Winslowl Business > Strategic Planningl June 24, 2012 lViews: 204

Have you ever wondered why the giving and receiving of flowers has such an emotional effect on people? Well this article explains why this happens and how by giving flowers as a gift you can reall

By: Jahin Sabirl Home Improvement > Landscaping Decoratingl April 21, 2012 lViews: 169

It is interesting that some men find it so hard to attract a woman when it really is all about being yourself and having the right level of confidence. This article explains some proven techniques

By: Jahin Sabirl Self Improvement > Attractionl April 21, 2012 lViews: 181

Discuss this Article

comments powered by Disqus