Author Box
Articles Categories
All Categories
Articles Resources

Auto Shop TV - 4 Ways It Can Improve Customer Satisfaction

February 14, 2012 | Comments: 0 | Views: 168

Auto shops now have to cater to everyone, not just guys anymore. Most homes have two incomes, and according to a recent study, women make up 60% of the car buying community. According to, 65% of women take their own car to be repaired. Therefore, it is logical to conclude that women could make up a huge percentage of clients that could potentially make up your business. Add to this the likelihood that there could also be children in tow when you get visits from clients and potential clients, and you find yourself with the need to not only provide exceptional auto repair, but also the need to keep your clients entertained and occupied while they are waiting for their greatly valued possession to be complete. This is an excellent opportunity to treat your customers. Here are four ways that auto shop TV can improve customer satisfaction.

1. Opportunity to Educate

Since customers are essentially captive audiences as they wait, it's a great opportunity to provide them with educational information. Showing educational materials will increase their knowledge and help them understand their vehicles better. People like perks and things that are free which gives your shop something to set you apart from your competitors and presents your shop as knowledgeable as well as taking the time and making the effort to go that extra mile for the customers.

2. Staying Current

The playing field is different in the 21st century workplace and your field is extremely competitive. Clients want to know the shop they patronize is not only competent and trustworthy but successful as well so having modern amenities is important. Providing them with the opportunity to keep up with the stock market through the news and see current events shows that you are up to date as well as savvy. A TV for auto shops is an easy way to stay competitive.

3. Meet all of Your Customers' Needs

Your client base is diverse and has many needs. One client may have children with them and providing them with ways to keep them occupied and entertained while she waits for her car will make her life that much easier. Someone may also need to watch the current sporting event while waiting or does not want to miss their local team's big game because they are out of town when they are in your shop. Being able to provide this service to them sets you apart and makes it feel more at home.

4. Makes Your Location "Sticky"

When people are designing websites, they seek to make the websites "sticky", meaning once a client is there, they want them to stay there. With auto shop TV, your customers will have a reason to stay longer which provides you with more opportunities to educate and to increase sales. On off days or slower days, you can even run promotions with local sporting events or television premiers that allow you to offer discounts or pass out promotions.

The selection of channels offered is as diverse and varied as your clientele, and will place your shop on a different level than the competition. TV for auto shops will show your clients and employees that you are willing to make your shop a place people want to visit and come back to again and again.

When a friend opened his own business, Michel Stevens suggested he get DISH Network for auto shops to keep customers happy. DISH Business has the packages from DISH Network for medical waiting rooms, offices and more you want.

Source: EzineArticles
Was this Helpful ?

Rate this Article

Article Tags:

Dish Network For Auto Shops


Dish Network For Medical Waiting Rooms


Dish Tv For Medical Rooms

After the classic Legend and after the modification, HTC now has launched HTC One V in the market. This is simply one of the most desirable looking phones available at any price.The HTC One V comes

By: Wilson Roy l Communications > Mobile Cell Phone l November 24, 2012 lViews: 250

Nowadays, there has been a number of smartphones released from a number of manufacturers which share a lot of features in common. LG cell phones represent cutting-edge technology that brings the

By: Wilson Roy l Communications > Mobile Cell Phone l November 11, 2012 lViews: 246

RIM stands for Research in Motion and this firm has truly been proving its name. One can see the evolution the blackberry brand has undergone and the new phones are simply a proof of all this. Now

By: jacke adoms adoms l Communications > Mobile Cell Phone l October 30, 2012 lViews: 327

Nokia phones have made their impact in the mobile phone industry all over. They have something to do with every market. Now even the online markets are getting their top notch products and the whole

By: Olivia Slater l Communications > Mobile Cell Phone l October 26, 2012 lViews: 328

Each phone in the market has its special characteristics that it likes to boast about. The Blackberry brand from the RIM is one of the world’s leading business phones and with each model being

By: jacke adoms adoms l Communications > Mobile Cell Phone l October 18, 2012 lViews: 291

In fact, an information and communications technology explosion is taking place and the entire human society is becoming increasingly dependent on the internet and hi-tech phone systems. This

By: Jmsallen l Communications > VOIP l July 17, 2012 lViews: 376

Some people are hesitant to change TV providers because they're not sure how user-friendly the other service is going to be once it's installed. Here is some detail about Changing Channels, using the

By: Steven J Keipertl Communications > Satellite TVl July 05, 2012 lViews: 302

It's very simple, satellite TV is an industry that provides cable channels over a stand-alone system known as (DBS) Direct Broadcast Satellite. This system works anywhere in the United States as long

By: Steven J Keipertl Communications > Satellite TVl July 03, 2012 lViews: 194

Practically everyone has a television in the home, but not everyone is getting the most out of their viewing experience. If you don't have satellite TV, you're missing out on many extraordinary

By: Anders Abadiel Communications > Satellite TVl July 03, 2012 lViews: 182

When it comes time to move, or at least time to start plans to move, odds are you'll be looking for the best deals on satellite TV. Even if you have purchased satellite TV previously, some of these

By: Columbus Kimberl Communications > Satellite TVl June 30, 2012 lViews: 395

Here are some simple tips for changing channels and operating a standard receiver's menu. Things that aren't obvious must be introduced. Otherwise, how is anyone supposed to know these options even

By: Steven J Keipertl Communications > Satellite TVl June 29, 2012 lViews: 184

When a home purchases a new television model, it would need to be installed. The discerning consumer would want to choose a reliable and experienced aerial installation company that is well versed

By: Haraford Harel Communications > Satellite TVl June 26, 2012 lViews: 191

Any business wishing to experience growth must keep an eye on customer satisfaction and always look for ways to improve it. The customer's experience directly impacts the growth of your business,

By: Michel Stevensl Communications > Satellite TVl April 07, 2012 lViews: 143

The presence of a TV in your business can provide clients a diversion while they wait for service, or it can be used to draw in TV fans to your eatery or watering hole, eager to join together and

By: Michel Stevensl Communicationsl February 18, 2012 lViews: 128