Author Box
Articles Categories
All Categories
Articles Resources

How to Learn and Build Up The Essential Telemarketing Skills in You

May 24, 2012 | Comments: 0 | Views: 199

Taking on a telemarketing job is probably the most effective way of learning telemarketing skills because not only are you provided with proper training but you are given a chance as well to practice what you have learned. A lot of people consider being a telemarketer as simply an entry-level position but what they don't realize is that most jobs will call for one or two telemarketing skills. Polishing up on these skills then is one of the most important things you can do regardless of the career you have or want to have.

To develop your telemarketing skills, take note of the following:

• A good telemarketer knows that not everyone they get in touch with will be receptive to what they are offering. It's going to take a certain kind of personality to be able to treat all the calls you will be making in a shift in the same way. Patience is definitely one of the traits you're going to need to have a good hold off in order to become a good telemarketer.

• Having thick skin will let you go a long way as a telemarketer so make sure you're ready to not take everything personally. You will encounter different people as a telemarketer and you'll realize that not everyone will be polite in declining what you're offering. Some people can in fact be verbally abusive over the slightest inconvenience you caused so you're going to have to learn how to recover quickly from a bad call and move on to the next one.

• Also one of the best telemarketing skills you'll have is good memory. It will be part of your job to talk to people from a script in order to properly represent a company so you're going to need to have good memory in order not to fumble. You won't be able to confidently offer the products and services you have after all if you can't remember what you are offering in the first place.

• Having the ability to focus is also one of the most important things you can have if you want to be a telemarketer. Being a telemarketer means that you will also be surrounded by other telemarketers. You will all be making calls so you're looking at a very noisy environment around you. You have to be able to concentrate on your calls in order to be effective, learning how to block out distractions around you.

• Being genuinely interested in people will also help you last as a telemarketer because you'll make the people you're calling feel as if you are actually talking to them and not just taking a run at some random number given to you. You will be able to better connect with the people you're talking to, increasing your chances of selling what you're offering.

Having telemarketing skills is essentially a good way of developing your people skills. And since any kind of job will entail interacting with people, the skills you develop as a telemarketer will surely help you in whatever career you choose.

Steve Kent Lim has more than twenty years experiences in telemarketing. He currently works as a direct sale telemarketing consultant. He helps B2B companies increase their revenue by generating sales leads and appointment through telemarketing. These days he spends his time writing articles related to telemarketing at

Source: EzineArticles
Was this Helpful ?

Rate this Article

Article Tags:

Telemarketing Skills


Essential Telemarketing Skills


Essential Telemarketing

In India, employment opportunities are set to grow by a good margin in the coming year, a phase which was started in the turn of the second decade of the 21st century. organisation, candidates with

By: Sarkariexam l Business > Careers Employment l April 01, 2013 lViews: 11715

Sometimes it is amazing to see that certain jobs can precipitate huge turnouts in the recruitment drives. It is as if thousands of people were waiting for the vacancy advertisements and the moment

By: Sarkariexam l Business > Careers Employment l December 30, 2012 lViews: 690

In recent times, jobs in healthcare segments have grown tremendously. It is anticipated that this growth curve will continue for the times to come. Various factors are responsible for this

By: Sarkariexam l Business > Career Advice l December 27, 2012 lViews: 449

Are you in a dilemma whether to choose web based CRM or not? If yes, don’t worry. You aren’t the sole person having this doubt.There are numerous firms trying to make out whether investing in a

By: Reneta Vasileva l Business > Customer Service l December 23, 2012 lViews: 410

If you think about it you will realize the fact that each business has its own set of risks that are involved in it.The trade secrets that you have and the information related to the business is what

By: brumbrum1 l Business > Risk Management l December 23, 2012 lViews: 264

As the time is changing, concierge management services are now growing despite the slowing economies of the world. The main reason of it is the need that is highly specific to the people who like to

By: willsmith10 l Business > Management l December 23, 2012 lViews: 334

Introducing carefully guarded secrets to hiring B2B inside salesman and telemarketers. It's not Vegas and you can't just roll the dice and hire anyone and you can't use a resume by itself either.

By: Mike B Cynarl Business > Sales Telesellingl June 19, 2012 lViews: 173

Telemarketing has long gone from the stereotypical image of cold calling salespeople. Today, telemarketing advocates now focus on the its capacity to get in touch with prospects and get information.

By: Camille A Thompsonl Business > Sales Telesellingl June 17, 2012 lViews: 182

Did you know your receptionists / telephonists could be making you more appointments and ultimately more money? Now, I'm not talking about your receptionists / telephonists making outbound phone

By: W J Simmonsl Business > Sales Telesellingl June 11, 2012 lViews: 208

Anyone who has experienced a fear of calling knows how miserable it feels. There's help! There's a treatment called Emotional Freedom Techniques (EFT) you can do yourself. Imagine how much easier and

By: Kimberly Schenkl Business > Sales Telesellingl June 02, 2012 lViews: 183

Talking too much is a common problem for Sales people, but there's light at the end of the tunnel if we can find that little bit of extra discipline in our daily working routine. Everybody loves to

By: David Lynchl Business > Sales Telesellingl May 27, 2012 lViews: 186

Cold calling can be nerve racking for many Inventors and they panic or go blank when the other party answers. They forget it is just another person on the other end. Here are some tips that might

By: Roger A Brownl Business > Sales Telesellingl May 26, 2012 lViews: 197

Marketing is an important aspect in every successful business. Nowadays when telecommunication technology is more advanced than before, telephones play a crucial role in product or service promotion

By: Steve Kent Liml Business > Sales Telesellingl February 22, 2012 lViews: 267

Discuss this Article

comments powered by Disqus