Author Box
Articles Categories
All Categories
Articles Resources

Root Cause Analysis Part 2 - Appointing a Root Cause Analysis Officer

February 16, 2012 | Comments: 0 | Views: 174

Appointing a Standing Root Cause Analysis Officer

Appointing a standing Root Cause Analysis Officer ensures that when any problem arises the RCA process will be implemented quickly. A job description should be written for the position and whether the position is a discrete one or is filled by a staff member who also fills another role in the organization depends upon the availability and resources of the organization. Sometimes it is valuable to have a rotating officer depending on the type of problem. The organization should implement the plan that best suits it as long as the position and its duties are understood by all.

1. When an incident or event occurs the RCA officer convenes the Root Cause Analysis response team, the makeup of which would be flexible depending on the incident.

2. The RCA officer leads the process of gathering the facts apropos of the incident. This part of the RCA process is the key to the success or failure of the process. There are many ways that this phase of the RCA can be carried out. A "brain storming" procedure could take place where anyone close to the situation could offer opinions.

3. The 'live whys" method could be employed. This is a procedure where the question "why: is continuously asked until the root cause is identified.

• Example: John is late for work. • Why? His car didn't start. • Why? The battery was "dead". • Why? He parked it and left the lights on. • Why? He was in a hurry. • Why? He wanted to see a ballgame on TV.

Now this is a rather frivolous example but it shows that we have arrived at the root cause of the fact that John was late for work. Actually, this example could probably be carried out even further with more "whys".

4. Quality tools can be brought into play, for example a "Cause and Effect Diagram" could be employed and the discussion could aim at filling in as many causes as possible. Again, remember that the people closest to the event or problem are the people who should be on the RCA team.

5. Arguably, the most important aspect of the RCA process is the desire of the RCA team to identify the root cause. Too many times the process is short circuited because individuals close to the problem feel that they know why the problem occurred.

6. Based on the identification of the root cause, implement an "Action Plan" that will prevent recurrence of the incident. Identify the root cause, assign responsibility for fixing the problem, assign the necessary resources, and estimate a completion time.

7. Track the "Action Plan" to determine its effectiveness.

8. Report on the Root Cause Analysis and its outcomes to the CEO and Chief Medical Officer

There are times when even a well implemented Root Cause Analysis does not arrive at the root cause. For example there may be a fracture of unknown cause and the RCA does not identify its etiology. Some staff members use this as a reason to ignore the RCA process.

It is my opinion that even in a difficult situation, such as described here the RCA will gather pertinent facts and may, by the awareness it creates, reduce further similar events

Dr. Ira Jacobs has been in the field of developmental disabilities for over fifty years. He has covered a wide array of positions ranging from physical therapist to CEO of a large multi services treatment center.

For more information visit his website

Source: EzineArticles
Was this Helpful ?

Rate this Article

Article Tags:

Root Cause Analysis




Root Cause Analysis Officer

Your body needs glucose in order to get energy for cell and tissue function. Without energy, the cells do not function properly and the immune system is compromised. When your blood glucose levels

By: Clifford H Woods l Health & Fitness > Diabetes l July 09, 2013 lViews: 2617

Heavy Metals - Free radicals (tissue damaging molecules that cause aging and bodily deterioration) are the result of the ever-present toxins within our environment. Heavy metals are contained in

By: Clifford H Woods l Health & Fitness > Supplements l July 09, 2013 lViews: 606

Braun shavers and trimmers are very standard brand and their new curser beard and head trimmer is big for trimming beards. This trimmer was specifically made to be able to trim down your beard and

By: Lovey Blackburn l Health & Fitness > Beauty l December 20, 2012 lViews: 459

On this website you will find latest makeup reviews and swatches from real people. You will know how makeup products look in real life, and you can also participate! Post your photos, tips and

By: l Health & Fitness > Beauty l December 09, 2012 lViews: 320

You can either seek referrals from friends and associates or search for consultants on the internet. The latter, in our opinion, would be a viable option for those pressed for time.You can either

By: Simon Liva l Health & Fitness > Diseases l December 07, 2012 lViews: 268

Healthy living is essential in today's world, to ensure one's well being. Learn how to relax and improve your mood now! Be it exercising, or indulging in one's passions and hobbies, be sure to set

By: Clarinda l Health & Fitness > Mind Body Spirit l December 02, 2012 lViews: 261

Not all doctors, nutritionists, and parents agree when it comes to the topic of dietary restrictions as a treatment for ADHD . According to the National Institute of Mental Health, a major study on

By: Cathryn Harperl Health & Fitness > Developmental Disabilitiesl July 13, 2012 lViews: 344

Stimulants such as Concerta, Adderall, and Vyvanse may be the answer to the prayers of a parent with an ADHD child when it comes to focus and attention, but the side effects that they introduce can

By: C J Mackeyl Health & Fitness > Developmental Disabilitiesl April 23, 2012 lViews: 273

If your child has been diagnosed with ADHD, regardless of what form of treatment you choose to undergo, one thing you must do is start to educate your school and teachers on how best to work with

By: C J Mackeyl Health & Fitness > Developmental Disabilitiesl April 14, 2012 lViews: 244

The decision to give your child ADHD medication is a difficult and personal one. By no means is it the only choice, but it's a decision that should be carefully considered before you accept or reject

By: C J Mackeyl Health & Fitness > Developmental Disabilitiesl April 10, 2012 lViews: 244

Attention-deficit/hyperactivity disorder (ADHD) is a common childhood disorder. Children may suffer from one or both of the two ADHD subtypes, including an inattentive type and a

By: Peter David Wendtl Health & Fitness > Developmental Disabilitiesl April 09, 2012 lViews: 233

Children with special needs require various forms of support from parents/caregivers, siblings/other relatives, and professionals. However, the individuals that provide this support may at times do

By: Fatima Nabil Health & Fitness > Developmental Disabilitiesl March 24, 2012 lViews: 424

When things go wrong, or systems break down, the tendency is to blame the immediate cause. This article will help you find the root cause.

By: Ira Jacobsl Health & Fitness > Developmental Disabilitiesl February 16, 2012 lViews: 300