Author Box
Articles Categories
All Categories
Articles Resources

Distance Selling Regulations

February 02, 2012 | Comments: 0 | Views: 208

The regulations would change the way people purchase things for the better. For online marketing, it gave people the feeling of safety they needed when buying through the Internet.

Every day millions of people perform some sort of transaction online. Whether you're buying your shopping through the local supermarket or using the ever popular auction sites such as eBay and Amazon. You can literally buy anything and everything through the click of a button.

But what about the risks of fraud? How are we protected when we buy?

Pre-sale Information

Under the regulations you are entitled to receive full information about the product or service that you are purchasing before you make the decision to buy. So if you are an e-commerce site it is a good idea, in order to keep to these rules, to include such information as what the product is, does and what exactly comes with the product or service that you are selling.

Written Confirmation

The consumer has the right to receive these details in writing before the sale is done. Basically to comply with this regulation all you need to do after you have received contact from a potential consumer is provide them with a written confirmation about the potential sale making sure that basic information such as your name, address, details of their right to cancellation, cancellation conditions and after sale process are all included. Be wary if these details are not there then the contract is not binding and therefore you, the seller, are not protected.

Cancellation Period

As standard when selling a product online, you are required to leave the customer with a 7 day cancellation period. This is what is known as the cooling off period and the consumer MUST be aware of it. If not then as mentioned in the previous point the contract is not legally binding and you will be in breach of the regulations.

Payment Card Protection

One of the scariest things about purchasing goods or products online is what happens when you use a payment card. The Consumer Protection Regulations 2000 took action to provide the consumer with guarantee that they can purchase safely and that if any fraudulent activity took place then consumer would be entitled to cancel any payments without prior notice. This regulation covers all types of payment cards and not just credit cards.

What the Regulations don't apply to

Although the regulations cover a large band of people and consumers, it doesn't in fact apply to everyone or every situation. If you are doing a business to business sale then you are not covered by these regulations.

Other services and sales that are not covered by these regulations include financial services that are sold at a distance, the sale of land and auctions attended by auctioneers. These other examples are covered by other legislation.

What are the punishments that make these regulations tough on offenders?

Well anyone who is found to be in breach of a Distance Selling Regulation can be sued by the consumer who has suffered as a consequence. So it really is a good idea to comply to avoid a damaged business reputation and the severe financial implications for your company.


The points above are just a basic outline of the regulations that were brought in to protect the consumer from dodgy online dealings and being left out of pocket. Although these regulations were brought in primarily to protect the consumer, there are also parts of the regulations that offer protection to the seller. For example if the goods that have been sold are sealed on delivery and then the consumer opens them this automatically removes the guarantee of a cancellation within the contracted 30 days. The same applies for goods that are specified for the consumer and in most cases a transport service.

For more full information about the legislation visit the Office of Fair Trading Website or contact us

Source: EzineArticles
Was this Helpful ?

Rate this Article

Article Tags:

Distance Selling Regulations


Selling Regulations


Distance Selling


Consumer Protection Regulations

Thus, you can apply for the negligence compensation under such circumstances in order to recover your loss, Negligence Claims, Negligence compensation Involvedness of Negligence Claims. The court

By: Simon Liva l Legal > Personal Injury l December 13, 2012 lViews: 292

If a lawyer is not able to devote enough time to your case then your defense is likely to suffer. Moreover specialization in one stream or other of defense is important so that the attorney can

By: Simon Liva l Legal > Criminal Law l December 12, 2012 lViews: 429

Filing a business bankruptcy can be a complex and critical task, but you have several options. You can consult your bankruptcy attorney to know which among those options is right for you.This is a

By: Harvard McIntosh l Legal > Corporations LLC l December 11, 2012 lViews: 235

You can always check for the treatments that are covered. This is because there are some policies which do not give you claims if you meet any kind of head injury.You can always check for the

By: Simon Liva l Legal > Personal Injury l November 05, 2012 lViews: 241

In Colorado, you have many Personal Injury Lawyers to choose from. When you choose the Law Offices of Andrew C. Bubb you instantly put years of experience and legal know how in your corner. Attorney

By: Dilshad l Legal > Personal Injury l October 25, 2012 lViews: 389

If you have been charged with a crime, speak with Boulder criminal defense attorney Steven Louth immediately to protect your rights. Steven Louth is a criminal defense attorney and criminal trial

By: Dilshad l Legal > Personal Injury l October 18, 2012 lViews: 244

Anonymity on the Internet is a major impetus behind online chaos and counterfeiting. Requiring registrants of domain names to disclose verifiable identifying information would go a long way toward

By: Joseph C Gioconda, Esql Legal > Cyber Lawl May 31, 2012 lViews: 222

E-Business security is a very sensitive process. It need to be handled very carefully. That's why the organization leaders need to be very careful and take proper steps in order to ensure a good

By: Archi Cripsl Legal > Cyber Lawl April 10, 2012 lViews: 345

Defining Cyber crime is not so simple and perhaps that is why there has not been a single definition that is collectively approved by all the law enforcing bodies. Cyber crime is a criminal offense

By: Lance Brookel Legal > Cyber Lawl April 09, 2012 lViews: 257

Laws and regulations are an integral part of modern society, and they have been with us for a very long time, many centuries to be exact, giving us a guide to follow and conventions to respect. Well,

By: Dan Karasl Legal > Cyber Lawl March 06, 2012 lViews: 169

Bill C-28, Canada's anti-spam legislation, was recently passed and will come into effect later this year. While its intended target is deceptive forms of spam, Canadian small and medium sized

By: Lionel Perezl Legal > Cyber Lawl February 28, 2012 lViews: 249

The attempted passage of laws such as the Stop Online Piracy Act has acted like a shot of espresso for many webmasters and site owners. Many are realizing that the days of paying only passing

By: Richard Chapol Legal > Cyber Lawl January 29, 2012 lViews: 157

Last year one of the more controversial pieces of legislation passed by the Information Commissioners office (ICO) when it comes to the internet and website development was the law that was brought

By: Chris A Parlourl Legal > Cyber Lawl January 26, 2012 lViews: 187