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Multi Rater Feedback Is Also Known As 360 Degree Feedback

June 13, 2012 | Comments: 0 | Views: 224

Multi rater feedback is also known as 360 degree feedback. It is an important part of performance evaluation of employees and we will be discussing it in detail to make you more aware about it. The multi rater feedback program is a tool basically. It allows the employee to receive feedback from various people in the organization including the supervisor, their own peers and members of the staff that they are reporting to, customers and even some co-workers.

It might be a change from the traditional performance assessment systems that are implemented in organizations and a swift change to this method can cause quite a lot of trouble, if people do not welcome it all at once. But in an organization where multi rater feedback is carefully implemented, people in the organization will be able to develop their own careers better, while being able to serve the customers of the organization in a better manner. If you do not implement multi rater feedback carefully, it might end up being a disaster for your company and end up being useless altogether.

With multi rater feedback an employee is able to understand how effective he / she is as a worker, as an employee of the organization itself and as a member of the staff, through other people's perspectives. The multi rater feedback gives employees an assessment of themselves based on what other people see them doing on a daily basis and from the behaviors they demonstrate in the work place.

The purpose of using this kind of system in an organization is to give employees an insight into the kind of skills that are needed in the organization and the kind of skills that the employees should develop. These skills are necessary for the success of the organization, in achieving its goals and its mission particularly. The feedback that is given to the employees of the organization is focusing mainly on the kind of behaviors that are needed to go beyond what the customers expect from the organization.

When people are chosen as the raters for an employee, they remain in contact with the employee they will be giving feedback constantly. The employee and the organization determine who will be the raters for the employee, through joint discussion. Basically, the outcome of the multi rater feedback is to give the employee a fair idea of what his / her strengths and weaknesses are. They also tell the employee about the areas in which they need to develop themselves professionally.

The multi rater feedback is used as a top to bottom tool in the organization. Not everyone receives good reviews from this system which causes much unrest in the organization. People are unaware of how others view them in an organization which is why they are shocked at some of the result they receive. Besides that, the nature of this feedback is anonymous which makes it all the more discouraging for some people because people tend to give incorrect and negative feedback for all the wrong and personal reasons.

There is still a lot of controversy about this multi rater feedback system because there are mixed feelings about it and they tend to put people into a state of mental confusion. For instance, the people who receive good reviews are glad they took part in it but for all those who received bad reviews, especially when they didn't expect it, are sent into a state of shock and they regret taking part in this system. Those who receive mixed reviews may sometimes find that the feedback conflicts each other and are left confused. There is a need to carefully implement this in an organization in a structured way, after giving feedback so that its results are more positive than confusing and negative.

Multi Rater Feedback Integrity and honesty tests in particular are the kind which employers are more likely to make use of. By making use of such tests, employers are able to better understand an individual's attitude towards his / her work. Click here for 360 Degree Feedback

Source: EzineArticles
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