Author Box
Articles Categories
All Categories
Articles Resources

Book Summary: The Three Signs of a Miserable Job - A Fable for Mangers By Patrick Lencioni

June 18, 2012 | Comments: 0 | Views: 191

There are several schools of management thought and thousands of books on the subject. Management theory can get pretty deep and technical. That is probably why most of it does not really work. Do you know a lot about your friends personally? How about your employees? I realize that managers try not to know their employees on a personal level because one day they may have to fire them and how do you kill your friend.

Why is this important to me? I am not doing this summary to waste your time. It is my vision to provide concise action steps that you can adopt right now to enhance your life. People spend over 30% of their time on work related tasks. This is time spent away from family, friends and other activities. Gallup shows that 91% of employees are either disengaged or actively disengaged which means that they hate their work.

Why do something you hate? All work has aspects that you will not like doing. Regardless, hating something that encompasses 30% of your time is really heart breaking and costly. Can this be fixed? The short answer is yes.

The Three Signs of a Miserable Job spells out three principles that are notoriously simply. The level of simplicity is probably why most organizations do not do it. I will chat about each one.

1. Anonymity - People cannot be fulfilled in their work if they are not known. Belonging is a core requirement for humans one rung up from safety on Maslow's hierarchy of needs. Belonging is so strong that you can parallel this to gang life. Gang members relate to each other and will do anything for another member because their desire to belong is human nature. Managers fear getting close to their employees because they may have to fire them one day. This is really unfortunate and can be fixed. The success of Facebook and social media companies today solidifies this notion that people need to belong. As an effective manager, it is your job to be genuinely interested in your people. There is an old saying in sales that applies here: People don't care what you know until they know that you care and people buy from people they like. Why would it be any different from an employee / manager standpoint? It isn't.

2. Irrelevance - Everybody has a purpose and wants to perform. The goal is to help people become more of what they already are and help them perform for the company. In order to do this, people need to understand how their work is relevant and who depends on them. This is a bit easier to identify if you are customer facing but if you are in the back office then it is harder to see unless your manager points it out to you. Here is an example in our organization. Our software developers have to build great products or we cannot sell and create revenue. If they make bad products then our support staff's lives become a living hell because customers are unhappy. Development makes a huge impact on customers, service and the company.

EVERY position in the company has an effect just as powerful as this one. If we don't acquire new customers as sales people then it does not matter how good the product is because the company will go out of business. Everyone needs to know that their job matters. It is the manager's job to bring this out and show it to their direct reports.

3. Immeasurement - College and professional sports generate billions of dollars per year in revenue. People love sports and love to compete. Would they love it if there was no scoreboard? Would they watch if there was no winner and no loser? Absolutely not! The same holds true for every job in every company. Each person has to have their own scoreboard and they need to be concrete and tied to relevance. This is the secret to great cultures. This is how to build employee engagement. Organizations with engaged employees grow 2.6 times faster than organizations with disengaged employees. You compound that year over year and you have the makings of an outstanding organization with huge competitive advantage.

There is an excellent book called Plain Talk by Ken Iverson from Nucor Steel. They created a culture like this and literally changed the steel industry. They did not define it this way but the tenants of their actions fall into these three components of eliminating job misery. Patrick hit it out of the park with this book. This is a must read for everybody because you want to work for organizations with this type of culture. The number one reason people leave their jobs is because of their direct supervisor. This book can give you some hints on interviews to make sure you want to work for the company. Don't set yourself up for misery.

I hope you have found this short summary useful. The key to any new idea is to work it into your daily routine until it becomes habit. Habits form in as little as 21 days. One thing you can take away from this book is simplicity works. Focusing on simply behaviors each day will compound into huge results. Don't let your ego get in the way of building a great company, department or work area. Life is too short being miserable for 30% of it.

Joe Mosed invites you to subscribe to http://www.successprogress.com to receive free video book summaries. Our vision at Success Progress is to provide relevant & meaningful content to our user community. To view the video summary of this article please visit http://www.youtube.com/successprogress

(c) Copyright - Joe Mosed / Success Progress All Rights Reserved Worldwide.

Source: EzineArticles
Was this Helpful ?

 
0
 
0
 
Rate this Article
 vote(s)
Feedback
Print
Re-Publish

Article Tags:

Book Review

,

Book Summary

,

Three Signs Of A Miserable Job

,

Gallup

,

Patrick Lencioni

,

Engaged Employees

Finding and collecting vintage comic books for fun and profit is something that is interesting, but can be difficult. With so many places to look, narrowing down the options can be painstaking, until

By: Jorge Orduna l Book Reviews > Comics Humor l July 07, 2012 lViews: 286

Action packed story that reads like you are there in person. Lieutenant Commander Andrew Carlson was a U.S. Navy Seal. He was as rough and tough as they come. He was part of a mission to be inserted

By: Cy Hilterman l Book Reviews > Mysteries Thrillers l July 06, 2012 lViews: 278

"Look Me In The Eye, If You Dare!" Okay, all of You "Internet Millionaire Moguls," I want some answers, and I want them now.

By: Travis L Perkins l Book Reviews > Internet Marketing l June 29, 2012 lViews: 309

Crush it is a great "How to" book on using social media and being real with yourself on what you do. Gary is very passionate about what he does. The key to his success is blending who he is with what

By: Joe Mosed l Book Reviews > Internet Marketing l June 29, 2012 lViews: 546

My resolution this year was to knuckle down and do something to bring in some new clients for my practice, so I was pleased to see that Internet Marketing Bible for Accountants looked like it might

By: Karen K Jefferson l Book Reviews > Internet Marketing l June 29, 2012 lViews: 295

When promoting your business online, are you using internet marketing? If you have yet to spread your branches into the online world, you ought to consider doing so.

By: Joyce McNeill Christopher l Book Reviews > Internet Marketing l June 29, 2012 lViews: 281

The basics of economics are supply, demand and scarcity. Economics best describes how to divide these scarce resources up amongst a growing population. Paul Pilzer takes a very different approach to

By: Joe Mosedl Book Reviews > Businessl June 25, 2012 lViews: 230

I love to study success and failure. Learning from others and controlling your associations are probably the two biggest keys to accelerated success. J. Paul Getty was an oil man and understood that

By: Joe Mosedl Book Reviews > Businessl June 25, 2012 lViews: 256

Customer loyalty is the gold standard to any business. Loyal customers have a higher life time value, refer more business and become advocates. They will not shop or leave you on price and they will

By: Joe Mosedl Book Reviews > Businessl June 25, 2012 lViews: 276

Leadership by revolution might sound like a very unstable way to run an organization, agency, or business. Perhaps so, although then there is Steve Jobs, and the way he ran Apple. There are so many

By: Lance Winslowl Book Reviews > Businessl June 24, 2012 lViews: 173

Becoming an Entrepreneur is put in perspective. Self-proclaimed entrepreneurs are not entrepreneur's, they're wanna be's. Entreleadership helps give clarity needed to understand what your role should

By: Scott W Cliftonl Book Reviews > Businessl June 22, 2012 lViews: 202

When you think of failure - of your own failure with parenting an independent child - how does your psyche react (depressed orĀ embarrassed; dejected or sad)? Read on to see why you should get

By: Donna Marie Johnsonl Book Reviews > Businessl June 22, 2012 lViews: 166

Crush it is a great "How to" book on using social media and being real with yourself on what you do. Gary is very passionate about what he does. The key to his success is blending who he is with what

By: Joe Mosedl Book Reviews > Internet Marketingl June 29, 2012 lViews: 546

The basics of economics are supply, demand and scarcity. Economics best describes how to divide these scarce resources up amongst a growing population. Paul Pilzer takes a very different approach to

By: Joe Mosedl Book Reviews > Businessl June 25, 2012 lViews: 230

I love to study success and failure. Learning from others and controlling your associations are probably the two biggest keys to accelerated success. J. Paul Getty was an oil man and understood that

By: Joe Mosedl Book Reviews > Businessl June 25, 2012 lViews: 256

Customer loyalty is the gold standard to any business. Loyal customers have a higher life time value, refer more business and become advocates. They will not shop or leave you on price and they will

By: Joe Mosedl Book Reviews > Businessl June 25, 2012 lViews: 276

Jim Clifton, the chairman of Gallup wrote a great book called the Coming Jobs War. In the book, he describes that one thing moves a society forward and that is people's willingness to work and the

By: Joe Mosedl Book Reviews > Businessl June 11, 2012 lViews: 251

I read this book sitting in a Thai food restaurant on the Oregon coast. The food was outstanding and what was very interesting was the fact that at the cash register there was a book and DVD set

By: Joe Mosedl Book Reviews > Businessl May 17, 2012 lViews: 196

Discuss this Article

comments powered by Disqus