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Monica C Jones

Total live articles: 2

Member since: Apr 16, 2012

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If you're not managing your corporate image, who is? Your branding efforts must be a balance between your visual brand (logo, marketing materials, website, etc.) and the experience that customer has

Business > Branding l 2 years ago

Excellent Customer Service = Customer Loyalty and Retention. Too often good customer service is treated like an after thought instead of a necessity.

Business > Customer Service l 2 years ago

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