Author Box
Articles Categories
All Categories
Articles Resources

Three Lessons for Business People

April 20, 2012 | Comments: 0 | Views: 168

If we consider organisations and how they prosper, what three things have we learnt over the years?

First, that people are not the most important asset in organisations. That's right, they're not. There is a mantra, of course, that says they are - one sees directors beaming with moral self-satisfaction as they repeat - with that rabbit in a headlight look on their faces - 'People are our...'.

There are organisations where they are, but they are few and far between. The game is given away by the phrase Human Resource management and Human Resource Managers. People don't want to be a Human Resource (or 'Asset') - they want to be people. And they want to be treated as people should be treated. One of the core principles underscoring the development of healthy self-esteem is respect. Whether we are children or adults we need to be treated with respect.

The core skill that delivers 'respect' is listening. As we look round the waste of top-down management styles - the 'Fred Goodwin Effect' (ex- and disgraced CEO of the Royal Bank of Scotland) as its latest incarnation in the UK might be called - where do we see the listening? The tragedy is that after a while people become inured to being treated badly - even get to expect and like it. An addiction to punishment sets in: the public sector is especially aware of this.

The second thing I have learnt is that leaders don't lead. Yes, there is a lot of management going on, but although management is necessary it is not leadership. At the top level it is not management we need, but leadership. Part of the reason for this is that most people are secretly crying out to be led - and for a good reason: leadership removes uncertainty and creates stability and security, a primary human need.

Management - all operational stuff. We need a leadership that is genuinely visionary - that creates those images that inspire people to give of their best. Leaders - to be a leader - must engage people, and engagement is what people want.

Finally, the third thing I have learnt is that managers know little or nothing about the nature of the universe, and so 'go astray'. Why wouldn't they? Imagine being transported to the most fertile farm land in the world and told to till the ground, but you know nothing of farming. Of course you could expect disastrous results despite the fact that you can create ten thousand amazing Excel spreadsheets!

Perhaps part of the problem is the specialism of the education system: the process by which we come out 'qualified' but not educated.

I explained to my audience very simply that if we understood the Tao Te Ching we might understand something about the universe. First, we needed to move away from fruitless speculation on the nature of God: as the first line says, The Tao that can be spoken of is not the eternal Tao. What wisdom is there!

Second, having established not talking about the Tao - the Way - the One because to do so was itself self-defeating, we come on to the real profundity: from One comes Two, from Two comes Three, and from Three comes Ten Thousand things. What does this mean: the immortal, invisible, ineffable One produces Two - Yin and Yang - and Yin and Yang produce Three - Heaven, Earth and Humans - and these Three create all things that are. Oh my!

You can see, as you say this, people thinking - is he off his trolley? What has this to do with business? Everything. Let's just take one point: if we understood the Two - Yin and Yang - and their ceaseless opposition, we would have known the economic downturn had to happen. The Yang of success had reached such overblown proportions that a Yin correction was inevitable - a correction, incidentally, of the same magnitude as the bubble which spawned it. So this means, if we understand the nature of the universe, the recession is far from over: we have a lot further down to go. But knowing this is reassuring, because we are no longer acting in uncertainty, but preparing for the storm.

The lessons from this are simple and come in the form of three pressing questions: first, how do we make people truly central in our organisations? How do we develop leadership at the highest levels? And how do we educate people so that they 'see' more?

No one said, of course, learning was easy!

If you or your organisation need groundbreaking, innovative and motivational solutions for: Boosting employee motivation Retaining key staff Maximising staff performance and productivity Building effective teams, appraisal systems and leadership Recruiting the best people Increasing sales

For more information about Motivational Maps: - - Call James Sale: +44 (0) 1202 393660 - Visit our website - - Visit James on Linkedin - - Or email me -

Source: EzineArticles
Was this Helpful ?

Rate this Article

Article Tags:

Three Lessons


Human Resource




Tao Te Ching




Yin And Yang




Self Esteem

Imagine a 10,000 piece jigsaw complete with a picture and then a tornado comes along and rips it apart, the pieces scattered and the picture lost. Imagine that jigsaw falling back to earth in some

By: Tim Holmes l Self Improvement > Empowerment l August 12, 2012 lViews: 335

Personal growth and understanding of self are no different. We fear that which we do not understand and it is a choice as to what we do with that feeling of fear. I now understand myself very well

By: Tim Holmes l Self Improvement > Personal Growth l August 12, 2012 lViews: 310

If you are going to write articles online, you are going to inadvertently increase your critical thinking skills. The reason is simple - because as you are preparing an article you are explaining to

By: Lance Winslow l Self Improvement > Mind Development l August 02, 2012 lViews: 302

Back when I was in high school and college I was a spectacular athlete, and I'm not afraid to say so now. At the time, it might not been inappropriate, as it would have shown an inflated ego, but I

By: Lance Winslow l Self Improvement > Mind Development l August 02, 2012 lViews: 496

Brainwave entrainment is a great resource for self-hypnosis and can be very effective in helping you to access the brainwave frequency that allows you to change your core programming by changing your

By: Wanina Petlock l Self Improvement > Mind Development l August 01, 2012 lViews: 249

Simply put, brainwave entrainment is a process that uses sound patterns to change your dominant brainwave to a specific brainwave frequency that produces a certain, desired effect. Entrainment can

By: Wanina Petlock l Self Improvement > Mind Development l August 01, 2012 lViews: 236

There is a famous statement that an optimist will see a glass half that is full, while a pessimist will see a glass that is half empty.  The basis behind these distinctions is that people who

By: Doug Utbergl Self Improvement > Achievementl April 19, 2012 lViews: 173

I believe in coaches and I believe in coaching. I believe that we have the power to equip young people with confidence and belief in themselves. Moreover, I believe that my job (and yours too, Coach)

By: Dawn Reddl Self Improvement > Achievementl April 18, 2012 lViews: 158

As we draw closer to the middle of the year, it is time to review your progress, so far this year. How successfully have you been at focusing on and achieving your goals? If your progress is less

By: A Hortonl Self Improvement > Achievementl April 18, 2012 lViews: 192

The way to turn change into profit and to exploit the opportunities offered by any change is to open your mind, innovate and find ways to solve challenges better than anyone else around you. We do

By: A Hortonl Self Improvement > Achievementl April 18, 2012 lViews: 183

Many of us have love/hate relationship with experts. We love being around them because they teach us the inside tricks of the trade. But we hate being around them because they reveal a lot of our own

By: Dr Terry W Dorsettl Self Improvement > Achievementl April 16, 2012 lViews: 191

I am sure that you have heard many people say that you can never expect to achieve any level of sustainable success, unless you accept 100% responsibility for your life. For most of us, accepting 100

By: A Hortonl Self Improvement > Achievementl April 16, 2012 lViews: 232

Discuss this Article

comments powered by Disqus